Managed IT Services for Businesses in Gauteng
Predictable, proactive IT support that reduces downtime, tightens security, and keeps your team productive.
Managed IT is not just “help when something breaks”. It’s a structured service that combines support, monitoring,
maintenance, and security into one plan — so issues are caught early and your IT environment stays stable.
We support small and medium businesses in Gauteng with practical solutions and clear accountability.
What’s included
- Helpdesk & user support: day-to-day assistance for users, software, printers, email, and access issues.
- Proactive monitoring: uptime, disk space, server health, key alerts and early warning signals.
- Patch management: planned updates for Windows and common business apps to reduce security risk.
- Endpoint protection: baseline security (AV/EDR depending on requirements) and sensible hardening.
- Backup oversight: backup monitoring, failure alerts, and recovery assistance when needed.
- Microsoft 365 management: licensing, user administration, security basics (MFA guidance), and support.
How SLA support works
We prioritise tickets based on business impact. Outages and security incidents are treated as urgent, followed by
degraded performance and standard requests. SLA options define response targets and escalation paths so expectations are clear.
Ideal for
- Businesses that want consistent support without unpredictable hourly spend
- Teams with recurring “same problems” that never get properly resolved
- Companies needing stronger security hygiene and proactive maintenance
- Growing businesses that need better onboarding, offboarding, and standardisation
Want a managed IT quote?
Tell us your user count, whether you have servers, and what your biggest IT pain points are. We’ll recommend a sensible plan.
What we typically stabilise first
- Backups (visibility + restore readiness)
- Patch compliance and risky outdated software
- Endpoint protection consistency
- Email security basics (MFA, compromised accounts)
- Network reliability (Wi-Fi, switching, cabling pain points)
What you get (in plain terms)
- Fewer urgent surprises
- Faster resolution due to familiarity with your environment
- Better security hygiene (less exposure to ransomware/phishing)
- Documentation and a clearer view of what you own and rely on
The end result is stability — so your team can focus on work, not IT problems.
