Business VoIP that sounds better, costs less, and scales with you
Move from legacy landlines to modern VoIP with Hosted PBX, SIP Trunks and transparent call rates. Keep your numbers, add features, and support remote staff without the usual PBX headaches.
Prefer a guided setup?
We can help you choose the right package and get your phones configured.
Best-fit VoIP for your business
- Small teams: Hosted PBX + the right number of extensions.
- Growing offices: SIP Trunks (channels) sized to peak call demand.
- Multi-branch: One system, shared numbers, easy internal transfers.
- Remote staff: Softphones and multi-device calling support.
What you get with VoIP (beyond cheaper calls)
Practical improvements that reduce missed calls, improve customer experience, and make your team more productive.
Clearer calls & better reliability
VoIP runs over modern networks and supports redundancy options. With the right connectivity and power backup, your calling stays consistent.
A proper phone system (Hosted PBX)
Auto-attendant, extensions, call queues, voicemail, call forwarding, business hours routing, and more - without a physical PBX.
Scale up (or down) easily
Add channels, numbers, and extensions as your team grows - no forklift upgrades, no -PBX is full- surprises.
Work from anywhere
Use desk phones, softphones, or mobiles. Remote staff can answer business calls professionally from wherever they are.
Smart call routing
Route calls by department, time of day, or availability. Reduce missed calls and shorten customer wait times.
Simple administration & support
Central tools plus remote support make changes faster - especially helpful for multi-site businesses.
Products
Choose the building blocks that match how your business handles calls.
Hosted PBX (Hosted Switchboard)
A hosted cloud phone system - no on-prem PBX to buy or maintain. Includes core PBX features plus softphone support.
- Auto-attendant / IVR, call queues, voicemail, call forwarding
- Works with SIP handsets and softphones
- Month-to-month option
VoIP Channels / SIP Trunk
Think of channels as how many simultaneous calls your business can handle. A SIP Trunk connects your PBX or calling platform to the phone network and provides that call capacity.
- Usage-based: low monthly fee + pay per call
- Unlimited options: fixed monthly fee sized by channels
- Scale up without disrupting your business
Call rates
Clear, usage-based call rates with package options depending on whether your team makes longer calls or lots of short calls.
- Package 1: billed in 30-second increments (min 60 seconds)
- Package 2: per-second billing from the first second
- Peak/off-peak time windows
Packages, pricing & call rates
Final totals may vary by configuration and VAT.
Last updated: 24 February 2026
Hosted PBX (Hosted Switchboard) - monthly service fee
Hosted Switchboard service fee priced per block of extensions, plus the cost of a SIP Trunk.
| Item | Price | Notes |
|---|---|---|
| Hosted Switchboard service fee | R260.00 / month (excl. VAT) | Per 10 extensions (block pricing) |
| SIP Trunk required | See SIP Trunk pricing below | Used for channels and numbers |
Tip: a -10 extensions- block typically suits a small team; larger teams can add blocks as needed.
VoIP SIP Trunk / Channels - monthly service fees
both unlimited channel bundles and a usage-based option with a low base fee.
| Package | Channels (concurrent calls) | Monthly fee | Best for |
|---|---|---|---|
| Unlimited SIP Trunk | 4 outbound / 8 inbound | R1,000.00 (excl. VAT) | Small teams with predictable call volumes |
| Unlimited SIP Trunk | 8 outbound / 16 inbound | R2,500.00 (excl. VAT) | Busy office lines and growing teams |
| Unlimited SIP Trunk | 16 outbound / 32 inbound | R5,000.00 (excl. VAT) | Higher concurrency requirements |
| Usage-based SIP Trunk | 4 channels base | R100.00 (excl. VAT) | Lower call volumes; pay-per-use calling |
| Usage-based add-on | Per extra channel | R25.00 each (excl. VAT) | Scale concurrency gradually |
| Optional numbers | Per additional number | R10.00 (excl. VAT) | Extra DDI numbers |
| Optional numbers | Block of 10 sequential numbers | R50.00 (excl. VAT) | Departments, extensions, direct dial |
| Optional numbers | Block of 100 sequential numbers | R250.00 (excl. VAT) | Larger organisations |
In plain terms: channels control how many simultaneous calls you can handle; numbers control how many inbound DDI lines you advertise.
Usage-based call rates - Package 1 vs Package 2
These are the headline national rates (per-minute pricing shown; billing rules differ per package).
| Destination | Package 1 (VAT incl.) | Package 2 (VAT incl.) | Billing style |
|---|---|---|---|
| On-network | R0.15 | R0.17 | Pkg 1: 30-sec increments (min 60 sec). Pkg 2: per-second from first second. |
| National | R0.28 | R0.30 | Peak and off-peak. |
| Mobile | R0.49 | R0.60 | Usage-based call charging (not unlimited bundle). |
If your team makes many short calls (e.g., control rooms), per-second billing can reduce wastage. If calls tend to be longer (sales/support), the lower per-minute rates can be a better fit.
Ready to move to VoIP?
Sign up online, or start with a simple SIP Trunk and expand into Hosted PBX when you're ready.
How it works
A clean rollout that won't disrupt your business.
1) Choose your setup
Hosted PBX for full features, or SIP Trunk if you already have a PBX/calling platform.
2) Size channels & extensions
Match channels to peak simultaneous calls, and extensions to staff/roles.
3) Port numbers (optional)
Keep your existing business numbers so customers don't need to update contacts.
4) Configure phones
Use SIP desk phones, softphones, or mobiles. We can help you set up and test call quality.
5) Go live and optimise
Add channels, numbers, and extensions as demand changes - without major downtime.
FAQ
Quick answers to the questions businesses ask before switching.
What Clients Say?
Here are testimonials from clients.
